Refund policy

Ordering fresh food from our online store means you have paid for your order in advance. A full refund can be requested up to 72 hours prior to the booked order delivery date. After that 50% of the order value will be refunded up until 24 hours prior to the order delivery date. Orders cancelled on the day will be void of refunds.

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

If you’ve done all of this and you still have not received your refund yet, please contact us at info@handmadefood.com